Informativa sulle spedizioni
Last updated: 13/03/2026
Lily Jasmine Art ships worldwide.
Processing Time
Orders are typically processed within 3–7 business days before shipping. Many prints are made to order through a professional print partner, which means production may take a few days before dispatch.
Once your order has shipped, you will receive a shipping confirmation and tracking information from the carrier where available.
Delivery Times
Estimated delivery times vary depending on your location and the shipping carrier. Most orders arrive within 7–10 business days after dispatch, though international deliveries may take longer.
Please note that delivery times are estimates and not guarantees, as shipping carriers and customs processes are outside our control.
Customs, Duties & Taxes
For international orders, your country may charge customs duties, import taxes, or handling fees. These charges are the responsibility of the customer.
We are not responsible for delays caused by customs.
Orders that are returned due to unpaid customs fees will not be eligible for a refund.
Lost or Delayed Packages
Once a package has been shipped, it is handled by the shipping carrier. While we will always do our best to assist if an issue arises, Lily Jasmine Art is not responsible for packages lost, delayed, or damaged in transit by the carrier.
If your package appears to be lost, please contact the shipping carrier directly to initiate a claim or tracking investigation.
Incorrect Addresses
Please ensure your shipping address is correct when placing your order.
If a package is returned due to an incorrect or incomplete address, the customer may be responsible for additional shipping fees to resend the order.
Multiple Shipments
Some orders may arrive in separate packages, as certain items may be fulfilled from different production locations.
If you receive part of your order first, the remaining items are likely still on the way.
Contact
If you have any questions regarding shipping or your order, please contact:
Please allow 24–48 business hours for a response.